Company name: EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L.
Registered office: Calle Reina Sofía, number 23, Puerto del Carmen, Tías, Lanzarote, province of Las Palmas.
TAX ID: B35477165
Registry data: Mercantile Registry of Arrecife, Sheet IL-1206 Volume 36 Folio 67.
INTRODUCTION
The purpose of this document is to regulate the general contracting conditions of the services offered by EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L.U., with registered office at calle Reina Sofía, number 23 (Apartamentos Balcón del Mar), Puerto del Carmen, Tías, Lanzarote, province of Las Palmas. The terms "You" and "User" are used here to refer to all individuals and/or entities that for any reason access www.aylanz.com hereinafter the Web, or use the Services.
The use of the Services will imply the full acceptance without reservations of each and every one of the general contracting conditions, which will be considered automatically incorporated to the contract signed with EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L.U.
For any comments, questions or additional information, the User may contact: info@aylanz.com
AGE OF MAJORITY AND LEGAL CAPACITY
The User declares that he/she is of legal age and has the necessary legal capacity to contract the Services offered on the Web in accordance with the conditions, which he/she understands and fully understands. In case of contracting by a minor, EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L. will not be responsible in any case, and their parents or guardians must assume the costs and consequences that this may cause. Access to the Web is the sole responsibility of the Users.
SERVICES OFFERED ON THE WEB
- Information on the availability of hotel rooms and/or services: this is a purely informative service and its only purpose is to offer the user the possibility of consulting the availability of rooms and/or services. This service will be managed directly by EXPLOITATION APARTMENTS BALCÓN DEL MAR, S.L.
- onlinebook of rooms and/or services: it involves the book of the room and/or other specific services through the web. This service will be managed directly by EXPLOITATION APARTAMENTOS BALCÓN DEL MAR, S.L.
CANCELLATION AND REFUND POLICY:
The cancellation conditions that are detailed in the purchase during the contracting process apply.
If you have selected to book one of our rooms, these are the payment methods and cancellation policy.
- Non-refundable rate:
Terms of payment: Must be prepaid in full at the time of the book with your credit card. By confirming your book, you agree that the total amount of the accommodation will be charged to your credit card. They do not include additional charges that may be incurred during your stay.
Cancellation Policy: Non-refundable rates cannot be cancelled or modified if you leave early or cancel or fail to comply with this book for any reason. You will not receive any refund.
- Prepaid Rate:
Terms of payment: Must be paid in full at the time of arrival and check-in. They do not include additional charges that may be incurred during the stay.
Cancellation policy: If the cancellation of the book occurs during the 48 hours prior to the established check-in time, (16:00). you will be charged for the full amount of the book.
SECURED PAYMENTS
If you book on our website and make a payment to us, it will be processed by a payment gateway system that collects your card information and encrypts it for further processing. In any case, the payment gateways used for this purpose will be secure and will comply with the legal and technical requirements necessary to make your payment secure.
PRICING ERRORS
We reserve the right to cancel reservations with manifest and obvious errors in price or service at any time. In such cases, we will offer you the option to book at the correct price,
FACILITIES
The accommodation facilities shown in photographs may not apply to all room types.
You agree to use the facilities and room in a reasonable manner, in accordance with the terms and conditions that you will also be informed of during your stay, agreeing to comply with all Hotel signage and any other signage that may be notified to you.
ADDITIONAL SERVICES
Both on the web and in any other media, third party services other than hotel room reservations may be promoted. In these cases, as these services are operated by third parties outside EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L.U., they will be governed by the terms and conditions of the third party service provider.
EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L. is not responsible for the correct provision of services or any other contingency of these third party service providers, and particularly, is not responsible for delays, cancellations or errors in the published information.
CONSERVATION PRINCIPLE
If one or more of the clauses included in the Conditions is declared totally or partially null or ineffective, this declaration shall only affect such provision or that part that has been so declared, and the Conditions shall subsist in all other respects, and such provision or the part thereof affected shall be deemed not to have been included.
NOTIFICATIONS
All notices, demands, requests and other communications to be made by the parties in connection with the Conditions must be in writing. They shall be deemed to have been duly given when they have been delivered by hand or sent by ordinary mail to the address of the other party or to the latter's e-mail address.
APPLICABLE LAW AND JURISDICTION
These terms and/or general contracting conditions are governed by the legislation in force in Spain. EXPLOTACIÓN APARTAMENTOS BALCÓN DEL MAR, S.L. and the Users, for the resolution of any controversy that may arise, with regard to





